Often the last thing on a small business owner’s mind is checking the latest IT news for security threats and software updates etc.
This means that essential IT practices are often overlooked. IT support now becomes an option, rather than a necessity.
So here is a rundown of the top IT mistakes we see small businesses making… and how they can be avoided.
Lack of IT Support
Small businesses usually have no IT support. They often rely on the ‘guy’ in the office whose love for gaming earned him the spot as the office’s ‘computer guy’ or ‘IT guy.’ Or, it could be the secretary’s grandmother’s neighbour, has a 30-something son, who is ‘into computers’. He’s the one who gives technical advice when systems slow down. Or maybe you turn to the manufacturer’s customer support, only to be routed half-way round the world, and end up being given poor general advice.
Rather than being cost-efficient, these methods often result in more money and hassle trying to find the ‘right IT company’ for a certain problem. Next thing you know, you have different people helping with different issues… and your computer network ends up in one big, horrible IT mess.
How to make it right? Partner with knowledgeable IT service providers who focus on small businesses and actually take time to know the your needs. Once these are established, a customised IT solution can be implemented. The Result? A more efficient, cost-effective, and profitable business operation.
Failure to Take Security Measures
Small businesses often think that as they are a ‘small fish’, hackers will take no interest in them. That’s where they are wrong. Businesses do not need to have a high profile to be a target to intruders. Hackers have created automated programs that hunt the Internet 24/7, looking for poorly secured PCs, servers and networks to prey on and exploit.
This could spell disaster for any business.
How to make it right? Update passwords regularly, update operating systems, network firmware, deploy firewalls, implement email usage policies, secure wireless networks, deploy and update antivirus, anti-spam, anti-spyware and regularly perform security audits.
BUT, as a small business owner, spending too much time on these things means losing time on core business practices. For a more time and cost-effective operation, partner with an IT support company that can do this for you on a regular basis.
No Backup and Recovery System
One mistake that can never be rectified is the loss of data, whether accidentally or due to a system failure. When critical data is lost, it may mean an entire operation has to shut down or start from scratch. Data recovery costs a lot and for a small business owner, this may mean losing a lot of money, or even worse.
For those who opt for the seemingly cheap solution of a ‘do-it-yourself’ back up system with a tutorial from YouTube, how sure can you be that the right data is being backed up, and can be fully recovered?
How to make it right? Since backup is crucial to any organisation’s existence, it is imperative for small businesses to work with a trusted IT support company to make sure that if system failure happens, their data is safe. IT support partners can determine which files, information, and data needs to be backed up, how often it is done, where the backups can be located, and test its efficiency. By running backup tests, you know that the right data can be recovered and restored in its entirety.
Taking early precautions and implementing the right IT maintenance and support solutions from the beginning can set a business up for life.
For growth and expansion, partner up with a trusted IT support company who can be with you from the beginning and manage IT needs as you grow.
Interested? Call iTek Computer Solutions at 01539 898125 and see what difference having a customised IT system and support will make to you.