The best phone systems fit around the way your team works, not the other way round.
Whether your team is office-based, remote, or a mix of both, our hosted phone systems make it easy to stay connected across desk phones, mobiles, and Microsoft Teams. From traditional office telephone systems to modern cloud platforms, we help businesses choose the right solution for the way they work.
Our hosted phone systems support:
As a modern telephone VoIP system, calls are delivered over your internet connection rather than traditional phone lines. Staff can make and receive calls from desk phones, laptops, or mobile devices, whether they’re in the office, at home, or on the move.
Some businesses prefer traditional desk phones, while others rely on mobile apps and softphones. We help you choose the setup that works best for your business, whether that’s a fully hosted IP telephone system or a combination of both.
Many businesses come to us when their phone system starts causing more problems than it solves. It may be unreliable, difficult to manage, or simply no longer fit the way the business operates.
Others are preparing for the PSTN switch-off and need to move away from older line-based systems before services are withdrawn. We help businesses move to hosted phone systems with minimal disruption, including number porting and migration planning.
A lot of businesses feel unsupported after a phone system has been installed.
Our approach is different. We continue managing and supporting the system long term, helping with changes, user setup, troubleshooting, and ongoing improvements as the business evolves.
We believe technology works best when it’s managed as a whole. By bringing your broadband, phone systems, mobile services, business mobile phones and IT together under one business communication solution, we’re able to see how everything fits together and provide more effective support when issues arise.
We provide Business Phone Systems to businesses across Cumbria, Lancashire, the North West, and the North East, including Lancaster, South Lakes, and Barrow.
Our clients span a wide range of sectors, including construction, legal, automotive, and accountancy, as well as many others that rely on secure, dependable technology to keep their businesses running smoothly.
Since becoming Friends of the Lake District’s IT support partner, iTek has worked closely with the charity to modernise its technology, strengthen its infrastructure and provide the reliable day-to-day support… read more
Our hosted VoIP phone system allows staff to make and receive calls from mobile apps, laptops, or desk phones, whether they are working in the office, at home, or on the move. As long as there is a reliable Internet connection, users can stay connected wherever they work.
Yes. We regularly help businesses move away from traditional phone systems, traditional landlines, and older phone line infrastructure to modern voice over IP platforms. These cloud-based solutions are often more cost effective, offer greater flexibility, and can deliver long-term cost savings.
Yes. Our hosted VoIP phone system allows staff to make and receive calls from mobile apps, laptops, or desk phones, whether they are working in the office, at home, or on the move. As long as there is a reliable Internet connection, users can stay connected wherever they work.
Yes. In most cases, existing numbers can be transferred to the new hosted phone system through a number porting process. This allows you to keep your existing business numbers or mobile number while upgrading your communications platform.
Yes. We continue supporting and managing phone systems after deployment, including user changes, troubleshooting, and ongoing improvements. Our team helps ensure your voice calls, VoIP call quality, and wider business communications continue to run smoothly, backed by responsive customer service.
