About us

Why choose iTek?

Since 2009, iTek has been helping businesses across Cumbria and the North West get more from their technology. Now back under Ben’s ownership, the business continues to focus on what has always mattered most: building long-term relationships, giving honest advice, and providing technology support that’s personal, reliable, and straightforward.

We’ve never set out to be the biggest IT provider. Instead, we’ve built our reputation through referrals and long-term partnerships with clients across Cumbria, Lancashire, and the North West.

We keep it human

We keep it personal

We’re a small team by design, which means you’ll deal with the same people regularly. We get to know your business, understand your systems, and take ownership when something needs sorting. There are no unnecessary handovers or having to explain the same problem every time you call.

Technical expertise backed by experience

Our team has practical knowledge and proven experience across Microsoft 365, Azure, cyber security, business communications, cloud services, connectivity, and infrastructure. We combine technical expertise with years of hands-on experience, providing straightforward advice and solutions that are right for your business, not just the latest technology.

Home grown

Cumbria has always been home. We’re proud to support businesses across the region and the wider North West, while backing the communities we’re part of through local partnerships and grassroots sport. For us, being local means being accessible, building lasting relationships, and being there when our clients need us.

Our values

Good tech matters, but good people matter more. We build long-term relationships by being straightforward, approachable and easy to work with, always taking ownership of the support and advice we provide.

People first

We believe in experience, training and common sense. Everyone here is backed to grow, build expertise and keep improving so clients benefit from a team that never stands still.

Keep learning

We’re proud to live and work where our clients do. We show up, stay involved and build relationships that last. By putting names to faces, we become a trusted part of the businesses we support.

Proud to be local

Sustainability matters, but not just for show. From supporting the local environment to making better day-to-day choices, we aim to leave things better than we found them.

Responsible by nature

Meet the team

Ben Mitchinson

Managing Director

When Ben founded iTek in 2009, the goal was simple: look after clients properly, build lasting relationships and make technology one less thing for businesses to worry about.

Today, he’s back leading the business, working closely with clients, supporting the team and overseeing everything from major Wi-Fi projects to long-term planning. He still enjoys winning new business, but what matters most is knowing clients stay with iTek because they trust the people looking after them.

Outside work, Ben enjoys mountain biking, hiking, golf, running, football, coaching the Wattsfield under-14s football team and spending time with family and friends. If there’s any spare time left, you’ll probably find him behind the wheel of a fast car.
For Ben, success is about building a business he can be proud of while maintaining a happy family life and a good work-life balance.

Adam Blamire

Director | Operations

Adam has been part of iTek since 2010 and has seen the business evolve over the years. As Operations Director, he helps keep projects moving, systems running smoothly and clients supported.

Adam enjoys learning about new technologies and finding practical solutions to everyday IT challenges. He takes real satisfaction in seeing projects delivered well and clients supported properly.

Away from work, Adam enjoys spending time with his family, following Liverpool and catching up with friends over a cold beer.

Gary Creed

Director | Client Services

Gary joined iTek in 2022 and is now part of the leadership team, working closely with businesses across IT, voice and connectivity. A big part of his role is understanding how clients work so he can recommend solutions that genuinely fit their business rather than simply selling technology.

Building long-term relationships has always been part of the way iTek works, and Gary enjoys getting to know the people behind the businesses he supports.
Outside the office, you’ll usually find him keeping fit, out fishing or following Manchester United as a season ticket holder.

Abi Fearns

Management Accountant

Abi has been part of the iTek team since 2020, keeping everything finance running smoothly. From banking and customer invoices to supplier accounts, she enjoys providing the financial information that helps support the wider business.

Family time is important to Abi, along with walking the dogs and finding any excuse to enjoy good food.

Stuart Miller

Network Systems Engineer & Installation Engineer

Stuart has been part of the iTek team since 2017, supporting clients with everything from server maintenance and customer support to building and preparing new systems. No two days are quite the same, which is one of the things he enjoys most about the role.

Outside work, Stuart enjoys making the most of Cumbria, whether that’s hiking, walking, cycling, running, playing football or spending time with friends.

James Nattrass

Network Systems Engineer & Sales Specialist

James joined iTek in 2021 and enjoys the variety that comes with supporting different businesses every day. Whether he’s resolving hardware and software issues or rolling out new equipment, he likes seeing technology make an immediate difference, particularly on projects like a recent hardware installation for a local restaurant.

Outside work, James enjoys getting stuck into DIY projects, learning new skills and, by his own admission, attempting to master the guitar.

Brad Dodds

Technology Installation Manager

Brad joined iTek in 2022 and enjoys the hands-on side of the job. From installing network cabling, Wi-Fi, CCTV and IT systems to supporting clients on site and preparing equipment in the workshop, no two projects are ever quite the same.

He’s always keen to learn something new, which comes in handy while taking on the challenge of renovating his first home. Football is another big part of life, whether he’s playing for a local team or watching the match with family and friends, usually with a cold beer in hand.

Walter Millray

IT Service Desk Engineer

Walter joined iTek in January 2026 and quickly settled into life on the service desk, supporting clients with day-to-day IT issues, hardware setup, deliveries and on-site configuration. He enjoys the variety that comes with helping different businesses and getting hands-on with technology every day.

His interest in technology doesn’t stop when the working day ends. Walter enjoys tinkering with computers, listening to just about any type of music, reading, writing and getting out for a walk. Like much of the team, he also appreciates a nice cold beer.

Aaron Patterson

IT Service Desk Engineer

Aaron joined iTek as an IT Service Desk Engineer, where he enjoys helping clients solve technical problems and getting them back up and running as quickly as possible. No two days are the same, and he likes the variety that comes with supporting businesses across different sectors.

Away from work, Aaron enjoys keeping active. Whether it’s mountain biking, white water kayaking, playing rugby or spending time in the gym, he’s happiest outdoors or taking on a new challenge. He also enjoys photography and getting out with his camera whenever he gets the chance.

Looking for a technology partner you can rely on?

Whether you need ongoing support, strategic advice, cyber security guidance, business communications, or a complete managed service, we’re here to help.